Jenny Nguyễn has worked in sales and customer service for seven years, where she has excelled in developing interpersonal relationships to meet customer satisfaction. Her colleagues often view her as naturally empathetic to the expectations and concerns of her customers. Jenny’s genuine concern for the customers she serves helps her develop a level of trust that allows her to truly understand what they are looking for and how she can best serve them. The quality of service she provides brings her both pride and satisfaction. However, she believes there is further untapped potential she could access through working in the UX design field
Education
Jenny Nguyễn earned her Bachelor of Business Administration from Vietnam National University, gaining a strong foundation in business principles and honing her leadership and analytical skills through academic and extracurricular activities.
Career Management
Jenny Nguyễn is currently a learner in the Google UX Designer Course. During the course, she is studying how to become a UX Designer, utilizing tools and methods to empathize with users, define problems, ideate solutions, and prototype projects. Jenny believes that UX design will enable her to transfer her skills into the online world and more efficiently solve the issues and queries her customers may have. She believes that nobody is perfect and that there is always room for self-improvement. The area of self-improvement she wishes to focus on in her professional career is her presence in the fast-evolving digital world.